Our Model

By creating a business plan that fits all business sizes, our operating model offers a holistic approach that guarantees powerful business results. Integrating the core elements essential to increasing the success of businesses, our model is based on:

Vision and Direction

We believe that businesses need to focus on a clear and concise vision that guides future decision-making. Once the vision is clearly defined by the business owner, we help put it into words and goals the entire organization can align with.

Values and People

Our model prioritizes people by promoting a strong team culture, the right hiring process, quality training, and the employee motivation required for success.

Data and Key Numbers

Our model also helps businesses control data by tracking key metrics, identifying trends, and making data-driven decisions.

Issues - Breakdowns and Bottlenecks

Our model also focuses on identifying and solving critical problems that get in the way of doing business. We achieve this by using our process, Upside-Down Leadership, to help pull out challenges being experienced at all levels of your team, prioritizing and taking the necessary actions to resolve them.


Our model helps create systems in your business to ensure proper documentation and implementation of the core processes that run businesses. We help businesses develop standard operating procedures and checklists while automating tasks that must be followed by everyone to ensure scalability.

Actions and Routines

Our model also encourages setting goals, tracking progress, and making adjustments to help enhance discipline and accountability in your business. Moving your business forward, we also seek to help with the execution of your business’s vision.

Ready to take your business to the next level?

Reach out to our fractional COO team now to access quality management and improvement services for your business!